Log book servicingCranbrook.
Keep your new car under warranty without the dealership run-around. We service Cranbrook cars to the manufacturer schedule by hand in Garbutt, fit the specified oils and parts, and stamp the book on the spot. Same standard as the dealer, a short drive from home.
- Warranty safe
- Genuine parts
- Same-day turnaround
Why it matters
It is the stamp,not just the oil.
Done on schedule, your warranty, resale value and history all stay clean. Miss a stamp or fall behind and that gap is the first thing a manufacturer points to when a claim lands on their desk.
Your warranty stays intact
Australian Consumer Law lets you service at any qualified workshop. We follow the handbook to the letter, so the manufacturer has no grounds to knock back a claim.
The book gets stamped
Every visit is logged, dated and stamped. A clean, unbroken history protects your resale value and keeps any future warranty claim simple.
Dealer standard, without the dealer price
The same schedule and the same grade of parts the dealership fits, minus the markup and the wait for a loan car you did not want.
What you get
Every logbook service,by the book.
Whatever is parked in the Cranbrook driveway, we service it to the book, petrol or diesel, 2WD or 4WD, from a Hilux, Ranger or Triton to a LandCruiser, Prado, D-Max, i30 or the family runabout.
Get a quote on your rego- Work carried out to your manufacturer handbook schedule
- Genuine or OEM-equivalent parts and the exact specified oils
- Log book filled in, stamped and dated for warranty and resale
- Brakes, belts, hoses and fluids inspected for safety
- Tyres checked over and set to the right pressures
- A straight report on anything that needs attention, no upsells
Find something during the service? We call you with a clear price before any extra work goes ahead. No surprise invoices at pickup.
Why choose Castle
The logbook workshopTownsville keeps coming back to.
Owner Shane Seawright has been servicing Townsville cars from the same Garbutt workshop since 2009. Straight answers, quality work, no upsells.
Servicing Townsville since 2009
A family-run Garbutt workshop with the same hands on the tools year after year. You deal with the people doing the work, not a service desk.
Genuine parts, handbook schedule
Genuine or OEM-equivalent parts and the correct oils every time, matched to your manufacturer schedule so the service counts.
Walk-around video report
You get a video and a clear report before any extra work goes ahead. Nothing happens to your car without your say-so.
Finance and Afterpay available
Spread the cost on bigger jobs with 0% interest-free finance, Zip, Afterpay, Hum or Latitude Pay. Just ask when we quote.
How it works
Four steps. No mystery invoices.
Every job follows the same process so you always know what is happening with your car and what it will cost before we start.
- 1
Book it in
Call or send a message with your rego and we lock in a time that suits.
- 2
Drop the keys
Early drop-off is fine. Secure key box if you arrive before we open.
- 3
Video check
You get a walk-around video and a clear report before any work goes ahead.
- 4
Back on the road
Logbook stamped, work explained, no surprise invoices at pickup.
Beyond logbook servicing
One workshop foreverything your car needs.
While the car is in for its logbook service we can sort anything else it needs, all in-house in Garbutt.
Based elsewhere around town? See our main Log Book Servicing Townsville page.
Common questions
The questionswe hear most.
Still not sure? Give the workshop a call or send a message and we will sort it.
Yes, and it is an easy one. Cranbrook sits in the same 4814 postcode as our Garbutt workshop, roughly ten minutes away up Ross River and Bayswater Roads. We work to your handbook schedule, stamp the book, and most services are done the same day, so you can drop it on the way to work and grab it that afternoon.
No, and this trips a lot of people up. Australian Consumer Law gives you the right to service your car at any qualified workshop without losing the manufacturer's warranty, provided the work follows the handbook and uses the correct parts and fluids. We do exactly that, and the stamp in your book is the proof.
A late or skipped service leaves a gap in the history, and in some cases that gives the manufacturer a reason to question a claim. The fix is simple: bring it in, we will get it back onto the schedule and bring the log book up to date.
Daily. Petrol or diesel, two or four-wheel drive, including the Hilux, Ranger, Triton, LandCruiser, Prado, Patrol and D-Max you see right across the southern suburbs, all done to their handbook schedule.
Most of them, yes. For some European and prestige models we just confirm the parts and the right oil are on hand first, so give us a call with your make and model and we will tell you straight away.
It comes down to your make, model and the interval your handbook calls for at that point. Send us the rego or ring 0457 816 890 and we will price it on the spot, no guesswork.
Most log book services are a same-day job when booked ahead. If we spot something extra while it is in, we ring you with a timeframe and a price before we go any further.
Easily. There is a secure key drop at the workshop, so leave the car and the keys, let us know it is coming, and we will get onto it first thing when we open.
Book your service
Need a Townsville mechanic you can actually trust?
Send through your rego and a preferred date, or call the workshop direct. We will quote on the spot.
Mon - Fri: 8am-5pm · Sat: 8am-11am